Welcome to the definitive source for selecting the best text analytics tool. We’ve performed comprehensive research to identify all text classification solutions that allow manual classification, either alone or in combination with automated classification.
We didn’t include tools that only advertise a machine learning solution. This is because in our experience, the very best text analysis techniques still require niche, domain-specific knowledge that neural networks can’t extract. At least, not yet (GPT-4 anyone?).
With the amount of time and resources companies pour into automatic analysis of unstructured data, it pays to spend a few hours, a few days, or even a few weeks researching the most optimum workflows for your industry and application. We hope this publication will save you dozens of hours of research in your quest for the best text analytics tool.
Text analytics combines well with Data Visualization. Check out our data visualization research here: Data Visualization Tools. You can also segue from well annotated text into video editing with specialty text-based video editing tools like Type Studio. The possibilities are limited only by your imagination.
We reached out to a cohort of industry experts to get some initial feedback on what features are most important in text analytics tools. We’ve ranked the top ten tools in our research according to their responses. This top ten list is continually updated as we get more feedback. But we highly suggest you participate in our custom text classification survey so you can layer in your own importance prioritization for each feature:
Top Ten
Text Analytic Tools
as of April 2021
Our analysts have done comprehensive research on 24 text analytics tools. They collected over 190 data points, and more than 300 feature points. We also put together a scatter plot that ranks each text analytics software based on two dimensions: Text Analytics Feature Strength and Text Analytics Business Strength.
Text Analytics Feature Strength is a number that was calculated by looking at how many features each text analytics tool had, and the relative, subjective importance of each feature. You’ll definitely want to take our survey to layer in your own feature importance scoring before deciding on a solution.
Likewise, Text Analytics Business Strength is a number that was derived from certain business-related qualities of each company, and our own (subjective) scoring of the importance of those qualities. There too, you’ll want to give your own importance rating to derive your own, custom scatter plot:
Note: If we mark a specific solution as not having a particular feature, that only means we did not see that feature advertised in their public marketing content. We focus almost exclusively on publicly verifiable facts in our research.
Of special importance is the field titled, Top Five Other Text Analytics Tools with Most Similar Features, in Order. For each tool, we looked at the feature sets of competitors to come up with their top closest competitors from a data-driven, feature-focused perspective.
You can also click here to jump straight to the list of features that we’ve uncovered for each text analytics platform.
We want this research report to be mobile-friendly, so we’ve nested five different methods of ranking these text analytics tools. Click on each to expand the ordered list:
Tool | Age |
Intellexer | 16.3 Yrs |
MuText | 15.3 Yrs |
SmartLogic | 9.8 Yrs |
Ascribe | 8.8 Yrs |
QDA Miner's WordStat | 8.7 Yrs |
NetOwl | 7.6 Yrs |
Luminoso | 7.0 Yrs |
Semantria | 5.2 Yrs |
Google AutoML NLP | 4.9 Yrs |
RapidMiner Studio | 4.4 Yrs |
MeaningCloud | 4.3 Yrs |
Etuma | 4.3 Yrs |
IBM Watson Studio | 4.2 Yrs |
Microsoft's Cognitive Services Suite | 3.9 Yrs |
SAS Text Miner | 3.7 Yrs |
Amazon Comprehend | 3.5 Yrs |
Dcipher Analytics | 3.1 Yrs |
Textalytic | 2.8 Yrs |
Text2Data | 2.5 Yrs |
MonkeyLearn | 2.2 Yrs |
Confirmit Genius | 2.2 Yrs |
DiscoverText | 2.2 Yrs |
Lionbridge | 2.0 Yrs |
Megaputer | 1.8 Yrs |
Bitext | 11 Mo |
Tool | Score |
Amazon Comprehend | 96 |
Microsoft's Cognitive Services Suite | 96 |
IBM Watson Studio | 92 |
Google AutoML NLP | 91 |
SAS Text Miner | 85 |
Confirmit Genius | 76 |
RapidMiner Studio | 73 |
MonkeyLearn | 71 |
Semantria | 60 |
Luminoso | 60 |
SmartLogic | 60 |
Bitext | 56 |
QDA Miner's WordStat | 53 |
MeaningCloud | 53 |
Text2Data | 52 |
DiscoverText | 51 |
Etuma | 51 |
MuText | 51 |
Lionbridge | 45 |
Intellexer | 43 |
Megaputer | 37 |
NetOwl | 29 |
Textalytic | 28 |
Ascribe | 27 |
Dcipher Analytics | 14 |
Tool | Score |
QDA Miner's WordStat | 13.59 |
Intellexer | 13.29 |
IBM Watson Studio | 13.26 |
Google AutoML NLP | 13.23 |
SAS Text Miner | 13.05 |
Microsoft's Cognitive Services Suite | 12.38 |
MeaningCloud | 12.09 |
MonkeyLearn | 11.88 |
Luminoso | 11.8 |
SmartLogic | 11.8 |
RapidMiner Studio | 11.69 |
MuText | 11.53 |
Amazon Comprehend | 11.38 |
Text2Data | 11.31 |
Ascribe | 10.81 |
Semantria | 10.3 |
Confirmit Genius | 10.03 |
Dcipher Analytics | 9.92 |
Bitext | 9.68 |
Megaputer | 8.11 |
Etuma | 7.03 |
NetOwl | 6.87 |
DiscoverText | 6.78 |
Lionbridge | 5.1 |
Textalytic | 2.59 |
Tool | Score |
SAS Text Miner | 31 |
Dcipher Analytics | 29.5 |
Google AutoML NLP | 29 |
Text2Data | 27 |
MeaningCloud | 25 |
Semantria | 23 |
QDA Miner's WordStat | 23 |
IBM Watson Studio | 22 |
DiscoverText | 22 |
Lionbridge | 21 |
NetOwl | 20 |
Intellexer | 20 |
Amazon Comprehend | 19 |
SmartLogic | 19 |
Microsoft's Cognitive Services Suite | 19 |
Ascribe | 19 |
RapidMiner Studio | 18 |
Textalytic | 18 |
MonkeyLearn | 17 |
Luminoso | 16 |
Bitext | 16 |
Megaputer | 15 |
MuText | 14 |
Etuma | 13 |
Confirmit Genius | 7 |
Bookmark this page, and be sure to share it with your colleagues. We built a custom framework around this data, so it is almost trivial for us to add, remove, or update the data as text analytics tools change over time.
What elements do you find important when deciding on a text analytics tool? What other tools should we include that we’ve missed? Please let us know in the comments below. We love your feedback!
You can click on the images below to see an introduction video for the tool, if one is available.
Text Analytics Tools are listed below in no particular order:
MonkeyLearn
MonkeyLearn Comparison Details
Free trial: 30 Days
Pricing: $299 / Month
Feature summary: Connect various text formats, use machine learning to automatically tag the text, use tags to build workflows and gain business insights.
Age of Software/Company: 2.4 Yrs
Distinctive features:
Industry thought leadership blog: Click to visit blog.
Best MonkeyLearn Alternatives
Lionbridge
Lionbridge Comparison Details
Free trial: Not Available
Pricing: Unknown
Feature summary: Provides document analysis, then tagging and sorting content using quality AI training data.
Age of Software/Company: 2.3 Yrs
Distinctive features:
Industry thought leadership blog: Click to visit blog.
Best Lionbridge Alternatives
Semantria
Semantria Comparison Details
Free trial: Not Available
Pricing: Unknown
Age of Software/Company: 5.4 Yrs
Distinctive features:
Industry thought leadership blog: Click to visit blog.
Best Semantria Alternatives
Google AutoML NLP
Google AutoML NLP Comparison Details
Free trial: Fully Free
Pricing: 0-30K Feature
Feature summary: Upload documents, customize your model, evaluate and gain valuable business insights.
Age of Software/Company: 5.2 Yrs
Distinctive features:
Industry thought leadership blog: Click to visit blog.
Best Google AutoML NLP Alternatives
RapidMiner Studio
RapidMiner Studio Comparison Details
Free trial: Limited
Pricing: $7,500 / Year
Feature summary: Aids in finding out your customers needs by analyzing unstructured textual content.
Age of Software/Company: 4.7 Yrs
Distinctive features:
Industry thought leadership blog: Click to visit blog.
Best RapidMiner Studio Alternatives
Confirmit Genius
Confirmit Genius Comparison Details
Free trial: Not Available
Pricing: Unknown
Feature summary: Uses AI technology to automate the classifying and analyzing of sentiment in text data. Stay competitive in the market by gaining insights.
Age of Software/Company: 2.4 Yrs
Industry thought leadership blog: Click to visit blog.
Best Confirmit Genius Alternatives
IBM Watson Studio
IBM Watson Studio Comparison Details
Free trial: 30 Days
Pricing: Unknown
Feature summary: Processes many forms of unstructured text data, businesses benefit from extracting and organizing key concepts.
Age of Software/Company: 4.4 Yrs
Distinctive features:
Industry thought leadership blog: Click to visit blog.
Best IBM Watson Studio Alternatives
Amazon Comprehend
Amazon Comprehend Comparison Details
Free trial: Not Available
Pricing: $0.0001 / Up to 10M units Feature
Feature summary: Uses machine learning in processing text data, provides use of natural language processing integration with your businesses applications.
Age of Software/Company: 3.8 Yrs
Distinctive features:
Industry thought leadership blog: Click to visit blog.
Best Amazon Comprehend Alternatives
Textalytic
Textalytic Comparison Details
Free trial: Limited
Pricing: Unknown
Feature summary: Valuable insights are found in text data when analyzing grammar, word usage, word and phrase occurrences. Provides a library of texts.
Age of Software/Company: 3.0 Yrs
Distinctive features:
Best Textalytic Alternatives
DiscoverText
DiscoverText Comparison Details
Free trial: 7 Days
Pricing: Unknown
Feature summary: Searches, filters, and classifies many forms of text data to gain valuable insights, cloud based.
Age of Software/Company: 2.4 Yrs
Distinctive features:
Best DiscoverText Alternatives
QDA Miner's WordStat
QDA Miner's WordStat Comparison Details
Free trial: 30 Days
Pricing: $2,518 / Year
Feature summary: Provides organization, coding, interpreting, retrieving, and analyzing text and images.
Age of Software/Company: 8.9 Yrs
Distinctive features:
Industry thought leadership blog: Click to visit blog.
Best QDA Miner's WordStat Alternatives
MeaningCloud
MeaningCloud Comparison Details
Free trial: Fully Free
Pricing: Unknown
Feature summary: Cost effective way to find insights from unstructured text data such as social conversations, articles, and documents.
Age of Software/Company: 4.5 Yrs
Distinctive features:
Industry thought leadership blog: Click to visit blog.
Best MeaningCloud Alternatives
SAS Text Miner
SAS Text Miner Comparison Details
Free trial: Fully Free
Pricing: Unknown
Feature summary: High-quality text data interpretation processes.
Age of Software/Company: 3.9 Yrs
Distinctive features:
Industry thought leadership blog: Click to visit blog.
Best SAS Text Miner Alternatives
Luminoso
Luminoso Comparison Details
Free trial: Not Available
Pricing: $1,250 / Month
Feature summary: Efficient solution for discovering important insights in text data.
Age of Software/Company: 7.3 Yrs
Distinctive features:
Industry thought leadership blog: Click to visit blog.
Best Luminoso Alternatives
Bitext
Bitext Comparison Details
Free trial: Limited
Pricing: Unknown
Feature summary: Provides personalized business solutions for automating the process of analyzing text data.
Age of Software/Company: 1.2 Yrs
Distinctive features:
Industry thought leadership blog: Click to visit blog.
Best Bitext Alternatives
NetOwl
NetOwl Comparison Details
Free trial: Not Available
Pricing: Unknown
Feature summary: Uses artificial intelligence and machine learning technology for analyzing massive amounts of text data .
Age of Software/Company: 7.8 Yrs
Distinctive features:
Industry thought leadership blog: Click to visit blog.
Best NetOwl Alternatives
SmartLogic
SmartLogic Comparison Details
Free trial: Not Available
Pricing: Unknown
Feature summary: Brings structure to unstructured text data, businesses gain usable insights to customer thinking.
Age of Software/Company: 10.0 Yrs
Industry thought leadership blog: Click to visit blog.
Best SmartLogic Alternatives
Text2Data
Text2Data Comparison Details
Free trial: Fully Free
Pricing: Unknown
Feature summary: Uses Application Programming Interface and integrates efficiently with business' internal systems.
Age of Software/Company: 2.7 Yrs
Distinctive features:
Industry thought leadership blog: Click to visit blog.
Best Text2Data Alternatives
Etuma
Etuma Comparison Details
Free trial: Not Available
Pricing: Unknown
Feature summary: Quickly turn mass amounts of open-text feedback comments into valuable insights. Organize text data, analyze sentiment, etc.
Age of Software/Company: 4.5 Yrs
Best Etuma Alternatives
MuText
MuText Comparison Details
Free trial: Not Available
Pricing: Unknown
Feature summary: A text mining engine that enables knowledge discovery from unstructured and semi-structured data
Age of Software/Company: 15.5 Yrs
Distinctive features:
Industry thought leadership blog: Click to visit blog.
Best MuText Alternatives
Intellexer
Intellexer Comparison Details
Free trial: Fully Free
Pricing: Unknown
Feature summary: Uses powerful machine learning technology. Solutions can be standalone applications or efficiently integrated into the existing system.
Age of Software/Company: 16.5 Yrs
Industry thought leadership blog: Click to visit blog.
Best Intellexer Alternatives
Megaputer
Megaputer Comparison Details
Free trial: Not Available
Pricing: Unknown
Feature summary: Searches textual documents, then clusters, classifies, analyzes sentiment, etc.
Age of Software/Company: 1.9 Yrs
Industry thought leadership blog: Click to visit blog.
Best Megaputer Alternatives
Microsoft's Cognitive Services Suite
Microsoft's Cognitive Services Suite Comparison Details
Free trial: Limited
Pricing: Unknown
Feature summary: Uses Artificial Intelligence to determine sentiment, key phrases, named entities etc. in unstructured data.
Age of Software/Company: 4.2 Yrs
Industry thought leadership blog: Click to visit blog.
Best Microsoft's Cognitive Services Suite Alternatives
Ascribe
Ascribe Comparison Details
Free trial: Not Available
Pricing: Unknown
Feature summary: Offers effective, customized coding, translation and analyzing of text data to gain actionable results.
Age of Software/Company: 8.9 Yrs
Distinctive features:
Industry thought leadership blog: Click to visit blog.
Best Ascribe Alternatives
Dcipher Analytics
Dcipher Analytics Comparison Details
Free trial: Limited
Pricing: $299 / Month / Billed Annual
Feature summary: A SaaS solution that perfects human-computer collaboration for augmented text analytics
Age of Software/Company: 3.3 Yrs
Distinctive features:
- Custom Workflows
- Dataset Support
- Word-Representation Cloud Tool
- Custom Reports
- Natural Language Processing
Industry thought leadership blog: Click to visit blog.
Best Dcipher Analytics Alternatives
FEATURE DESCRIPTIONS | |
---|---|
Sentiment AnalysisLooks at the positivity or negativity within a document or classifier. The process of computationally identifying and categorizing opinions expressed in a piece of text. Number of Text Analytic Tools that have this feature: 25 | |
Named Entity Recognition / ExtractionAlso known as named-entity recognition (NER), or entity identification, it identifies and classifies key elements from text into predefined categories. Number of Text Analytic Tools that have this feature: 20 | |
Intent DetectionIntent classification is the automated association of text to a specific purpose or goal. Number of Text Analytic Tools that have this feature: 18 | |
Multi-language SupportCan perform text analysis on many languages. Translation Application Programming Interface's recognition engine supports a wide variety of languages for the Neural Machine Translation (NMT) model. Number of Text Analytic Tools that have this feature: 18 | |
Create / Edit N-Gram ClassifiersHas an interface that allows a user to manually create, edit or fine-tune n-gram classifiers. Number of Text Analytic Tools that have this feature: 14 | |
Application Programming InterfaceThe application programming interface is a computational interface that determines the interactions between multiple software intermediaries. It defines the types of calls or requests that can be made, how they are created, the data types to be used, the rules to be followed, etc. Number of Text Analytic Tools that have this feature: 12 | |
Text Data MiningAlso known as text analytics, or text data mining, it is the process of deriving high-quality information from text. Number of Text Analytic Tools that have this feature: 11 | |
Natural Language ProcessingInvolves Artificial Intelligence, Computer Science and Linguistics. The process extracts information to clarify document contents. Number of Text Analytic Tools that have this feature: 7 | |
Custom ReportsCreate and manage Custom Reports. Number of Text Analytic Tools that have this feature: 6 | |
Word-Representation Cloud ToolAlso known as word collage, wordle, or tag cloud, Word Cloud can visually represent words by making some words, in the word cloud, larger according to how frequently they are used in the text. Number of Text Analytic Tools that have this feature: 5 | |
Dataset SupportUnlock complex use cases with support for large classification labels, documents, and document size. Number of Text Analytic Tools that have this feature: 5 | |
Custom WorkflowsAllows users to create a unique workflow plan and diagram, consisting of a sequence of actions, according to a user's resources, and project tasks to be done. Number of Text Analytic Tools that have this feature: 4 | |
PDF SupportPDF (Portable Document Format) is a file format developed by Adobe for documents, including text and image formats, independent of the software, hardware, and operating systems being used. Number of Text Analytic Tools that have this feature: 3 | |
HTML SupportUses Hypertext Markup Language, a standard tagging system for text files to get font, color, graphics and hyperlink effects on web pages. Number of Text Analytic Tools that have this feature: 2 |