Best Desk Alternatives

In this article, we are going to list the top ten most similar alternatives to Desk in the Knowledge Bases section. We extracted all known advertised features from every tool in the Knowledge Bases category, ran a custom cluster analysis, and finally compared every tool to every other tool to sort out those Knowledge Bases solutions that were most similar and most dissimilar to Desk.

Head on over to our original Desk research publication for a scatter plot, a top ten list, a custom survey, featured descriptions, and more details about the research principles behind these top ten alternatives and bottom ten alternatives lists for Desk. Clicking on a link will take you to a page dedicated to that tool. Note that the bottom ten tools listed here are not necessarily inferior to Desk.

Desk - Top 10 Most Similar Alternatives

1. Zendesk - Has 45 similar features
2. Freshdesk - Has 43 similar features
3. Confluence - Has 42 similar features
4. Service Cloud - Has 42 similar features
5. Help Scout - Has 41 similar features
6. UseResponse - Has 40 similar features
7. Web Help Desk - Has 40 similar features
8. Happy Fox - Has 40 similar features
9. Zoho Desk - Has 40 similar features
10. KocharSoft - Has 39 similar features

Desk - Top 10 Most Dissimilar Alternatives

1. Slite - Has 12 similar features
2. Screensteps - Has 12 similar features
3. WinCHM - Has 12 similar features
4. Help Crafter - Has 12 similar features
5. Cayzu - Has 13 similar features
6. Microsoft Sandcastle - Has 13 similar features
7. Knowmax - Has 14 similar features
8. SlimFAQ - Has 18 similar features
9. Crisp - Has 19 similar features
10. Support Hero - Has 19 similar features

All Desk Features in Order of Popularity