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Best Help Scout Alternatives

Best Help Scout Alternatives

Help Scout


Help Scout

In this article, we are going to list the top ten most similar alternatives to Help Scout within our Knowledge Bases section. We extracted all known advertised features from every tool in the Knowledge Bases category, ran a custom cluster analysis, and finally compared every tool to every other tool to discover Knowledge Bases solutions that are the most like (or unlike) Help Scout.

Check out our original Help Scout research publication for a scatter plot, a top ten list, a custom survey, featured descriptions, and more details about the research principles behind these top ten alternatives and bottom ten alternatives lists for Help Scout. Clicking on a link will take you to a page dedicated to that tool. Note that the bottom ten tools listed here are not necessarily inferior to Help Scout.


Help Scout - Top 10 Most Similar Alternatives

  1. Confluence Confluence - Has 46 similar features
  2. Zendesk Zendesk - Has 45 similar features
  3. UseResponse UseResponse - Has 44 similar features
  4. MindTouch MindTouch - Has 44 similar features
  5. Freshdesk Freshdesk - Has 44 similar features
  6. PHPKB PHPKB - Has 42 similar features
  7. HelpDocs HelpDocs - Has 42 similar features
  8. Web Help Desk Web Help Desk - Has 42 similar features
  9. Teamwork Desk Teamwork Desk - Has 42 similar features
  10. Zoho Desk Zoho Desk - Has 42 similar features

Help Scout - Top 10 Most Dissimilar Alternatives

  1. Screensteps Screensteps - Has 11 similar features
  2. Slite Slite - Has 12 similar features
  3. WinCHM WinCHM - Has 12 similar features
  4. Cayzu Cayzu - Has 13 similar features
  5. Microsoft Sandcastle Microsoft Sandcastle - Has 13 similar features
  6. Help Crafter Help Crafter - Has 13 similar features
  7. Knowmax Knowmax - Has 14 similar features
  8. SlimFAQ SlimFAQ - Has 18 similar features
  9. Crisp Crisp - Has 21 similar features
  10. Support Hero Support Hero - Has 21 similar features

All Help Scout Features in Order of Popularity



Help Scout Details

Free trial: 15 Days

Pricing: $25 / User / Month

Feature summary: Personalized: Knowledge Bases, Live Chat, & Support Tickets

Age of Software/Company: 10.7 Yrs

Distinctive features:

Industry thought leadership blog: Click to visit blog.