Best Intercom Alternatives

In this article, we are going to list the top ten most similar alternatives to Intercom in the Knowledge Bases category. We extracted all known advertised features from every tool in the Knowledge Bases category, ran a custom cluster analysis, and finally compared every tool to every other tool to sort out those Knowledge Bases solutions that are the most like (or unlike) Intercom.

Please also refer to our original Intercom research publication for a scatter plot, a top ten list, a custom survey, featured descriptions, and more details about the research principles behind these top ten alternatives and bottom ten alternatives lists for Intercom. Clicking on a link will take you to a page dedicated to that tool. Note that the bottom ten tools listed here are not necessarily inferior to Intercom.

Intercom - Top 10 Most Similar Alternatives

1. Freshdesk - Has 39 similar features
2. Zoho Desk - Has 39 similar features
3. Zendesk - Has 39 similar features
4. UseResponse - Has 38 similar features
5. Web Help Desk - Has 38 similar features
6. Help Scout - Has 38 similar features
7. Confluence - Has 38 similar features
8. Service Cloud - Has 38 similar features
9. KocharSoft - Has 37 similar features
10. MindTouch - Has 37 similar features

Intercom - Top 10 Most Dissimilar Alternatives

1. Slite - Has 8 similar features
2. Screensteps - Has 11 similar features
3. Cayzu - Has 11 similar features
4. WinCHM - Has 11 similar features
5. Microsoft Sandcastle - Has 13 similar features
6. Help Crafter - Has 13 similar features
7. Knowmax - Has 14 similar features
8. SlimFAQ - Has 16 similar features
9. Crisp - Has 17 similar features
10. Dr.Explain - Has 18 similar features

All Intercom Features in Order of Popularity