Best Kayako Alternatives

In this article, we are going to list the top ten most similar alternatives to Kayako contained in our Knowledge Bases section. We extracted all known advertised features from every tool in the Knowledge Bases category, ran a custom cluster analysis, and finally compared every tool to every other tool to identify those Knowledge Bases solutions that were most similar and most dissimilar to Kayako.

Please also refer to our original Kayako research publication for a scatter plot, a top ten list, a custom survey, featured descriptions, and more details about the research principles behind these top ten alternatives and bottom ten alternatives lists for Kayako. Clicking on a link will take you to a page dedicated to that tool. Note that the bottom ten tools listed here are not necessarily inferior to Kayako.

Kayako - Top 10 Most Similar Alternatives

1. Help Scout - Has 37 similar features
2. Confluence - Has 37 similar features
3. PHPKB - Has 36 similar features
4. UseResponse - Has 36 similar features
5. Bloomfire - Has 36 similar features
6. Zendesk - Has 36 similar features
7. HelpDocs - Has 35 similar features
8. Web Help Desk - Has 35 similar features
9. MindTouch - Has 35 similar features
10. Freshdesk - Has 35 similar features

Kayako - Top 10 Most Dissimilar Alternatives

1. Cayzu - Has 10 similar features
2. Screensteps - Has 10 similar features
3. WinCHM - Has 10 similar features
4. Slite - Has 11 similar features
5. Desk - Has 12 similar features
6. Help Crafter - Has 12 similar features
7. Knowmax - Has 12 similar features
8. Timelapse - Has 15 similar features
9. HelpNDoc - Has 16 similar features
10. Crisp - Has 18 similar features

All Kayako Features in Order of Popularity