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Best Zendesk Alternatives

Best Zendesk Alternatives



In this article, we are going to list the top ten most similar alternatives to Zendesk contained in our Knowledge Bases category. We extracted all known advertised features from every tool in the Knowledge Bases category, ran a custom cluster analysis, and finally compared every tool to every other tool to discover Knowledge Bases solutions that were most similar and most dissimilar to Zendesk.

Take a look at our Zendesk research publication for a scatter plot, a top ten list, a custom survey, featured descriptions, and more details about the research principles behind these top ten alternatives and bottom ten alternatives lists for Zendesk. Clicking on a link will take you to a page dedicated to that tool. Note that the bottom ten tools listed here are not necessarily inferior to Zendesk.

Zendesk - Top 10 Most Similar Alternatives

  1. Freshdesk Freshdesk - Has 46 similar features
  2. Confluence Confluence - Has 46 similar features
  3. Help Scout Help Scout - Has 45 similar features
  4. Desk Desk - Has 45 similar features
  5. UseResponse UseResponse - Has 44 similar features
  6. Zoho Desk Zoho Desk - Has 44 similar features
  7. Service Cloud Service Cloud - Has 44 similar features
  8. Web Help Desk Web Help Desk - Has 43 similar features
  9. MindTouch MindTouch - Has 43 similar features
  10. Happy Fox Happy Fox - Has 43 similar features

Zendesk - Top 10 Most Dissimilar Alternatives

  1. Screensteps Screensteps - Has 12 similar features
  2. WinCHM WinCHM - Has 12 similar features
  3. Help Crafter Help Crafter - Has 12 similar features
  4. Cayzu Cayzu - Has 13 similar features
  5. Slite Slite - Has 14 similar features
  6. Microsoft Sandcastle Microsoft Sandcastle - Has 14 similar features
  7. Knowmax Knowmax - Has 15 similar features
  8. SlimFAQ SlimFAQ - Has 18 similar features
  9. Support Hero Support Hero - Has 20 similar features
  10. Crisp Crisp - Has 21 similar features

All Zendesk Features in Order of Popularity

Zendesk Details

Free trial: Not Available

Pricing: $5 / Agent / Month

Feature summary: Help Desk and Support Tickets

Age of Software/Company: 6.2 Yrs

Distinctive features:

Industry thought leadership blog: Click to visit blog.