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Best Zoho Desk Alternatives

Best Zoho Desk Alternatives

Zoho Desk


Zoho Desk

In this article, we are going to list the top ten most similar alternatives to Zoho Desk found in the Knowledge Bases category. We extracted all known advertised features from every tool in the Knowledge Bases category, ran a custom cluster analysis, and finally compared every tool to every other tool to sort out those Knowledge Bases solutions that are the most like (or unlike) Zoho Desk.

Please also refer to our original Zoho Desk research publication for a scatter plot, a top ten list, a custom survey, featured descriptions, and more details about the research principles behind these top ten alternatives and bottom ten alternatives lists for Zoho Desk. Clicking on a link will take you to a page dedicated to that tool. Note that the bottom ten tools listed here are not necessarily inferior to Zoho Desk.


Zoho Desk - Top 10 Most Similar Alternatives

  1. Freshdesk Freshdesk - Has 44 similar features
  2. Zendesk Zendesk - Has 44 similar features
  3. Confluence Confluence - Has 43 similar features
  4. Help Scout Help Scout - Has 42 similar features
  5. UseResponse UseResponse - Has 41 similar features
  6. Web Help Desk Web Help Desk - Has 41 similar features
  7. Happy Fox Happy Fox - Has 41 similar features
  8. Service Cloud Service Cloud - Has 41 similar features
  9. Bloomfire Bloomfire - Has 41 similar features
  10. PHPKB PHPKB - Has 40 similar features

Zoho Desk - Top 10 Most Dissimilar Alternatives

  1. Screensteps Screensteps - Has 11 similar features
  2. WinCHM WinCHM - Has 11 similar features
  3. Slite Slite - Has 12 similar features
  4. Cayzu Cayzu - Has 13 similar features
  5. Microsoft Sandcastle Microsoft Sandcastle - Has 13 similar features
  6. Help Crafter Help Crafter - Has 13 similar features
  7. Knowmax Knowmax - Has 15 similar features
  8. SlimFAQ SlimFAQ - Has 17 similar features
  9. Crisp Crisp - Has 20 similar features
  10. Dr.Explain Dr.Explain - Has 20 similar features

All Zoho Desk Features in Order of Popularity



Zoho Desk Details

Free trial: 15 Days

Pricing: $0 / 3 Free Agents

Feature summary: Support Tickets, Dashboards and Knowledge Bases

Age of Software/Company: 4.8 Yrs

Distinctive features:

Industry thought leadership blog: Click to visit blog.