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Best Service Cloud Alternatives

Best Service Cloud Alternatives

Service Cloud


Service Cloud

In this article, we are going to list the top ten most similar alternatives to Service Cloud found in the Knowledge Bases area. We extracted all known advertised features from every tool in the Knowledge Bases category, ran a custom cluster analysis, and finally compared every tool to every other tool to find the Knowledge Bases solutions which were the most similar or dissimilar to Service Cloud.

Check out our original Service Cloud research publication for a scatter plot, a top ten list, a custom survey, featured descriptions, and more details about the research principles behind these top ten alternatives and bottom ten alternatives lists for Service Cloud. Clicking on a link will take you to a page dedicated to that tool. Note that the bottom ten tools listed here are not necessarily inferior to Service Cloud.


Service Cloud - Top 10 Most Similar Alternatives

  1. Zendesk Zendesk - Has 44 similar features
  2. Freshdesk Freshdesk - Has 43 similar features
  3. Confluence Confluence - Has 42 similar features
  4. Desk Desk - Has 42 similar features
  5. Help Scout Help Scout - Has 41 similar features
  6. Zoho Desk Zoho Desk - Has 41 similar features
  7. KocharSoft KocharSoft - Has 40 similar features
  8. UseResponse UseResponse - Has 40 similar features
  9. Web Help Desk Web Help Desk - Has 40 similar features
  10. Happy Fox Happy Fox - Has 40 similar features

Service Cloud - Top 10 Most Dissimilar Alternatives

  1. Slite Slite - Has 10 similar features
  2. WinCHM WinCHM - Has 11 similar features
  3. Screensteps Screensteps - Has 12 similar features
  4. Cayzu Cayzu - Has 12 similar features
  5. Microsoft Sandcastle Microsoft Sandcastle - Has 13 similar features
  6. Help Crafter Help Crafter - Has 13 similar features
  7. Knowmax Knowmax - Has 15 similar features
  8. SlimFAQ SlimFAQ - Has 16 similar features
  9. Support Hero Support Hero - Has 19 similar features
  10. Crisp Crisp - Has 20 similar features

All Service Cloud Features in Order of Popularity



Service Cloud Details

Free trial: Limited

Pricing: $25 / Month

Feature summary: Customer Service and Customer Support Software

Age of Software/Company: 5.0 Yrs

Distinctive features:

Industry thought leadership blog: Click to visit blog.