In this article, we are going to list the top ten most similar alternatives to Web Help Desk found in the Knowledge Bases category. We extracted all known advertised features from every tool in the Knowledge Bases category, ran a custom cluster analysis, and finally compared every tool to every other tool to find the Knowledge Bases solutions that are the most like (or unlike) Web Help Desk.
Please also refer to our original Web Help Desk research publication for a scatter plot, a top ten list, a custom survey, featured descriptions, and more details about the research principles behind these top ten alternatives and bottom ten alternatives lists for Web Help Desk. Clicking on a link will take you to a page dedicated to that tool. Note that the bottom ten tools listed here are not necessarily inferior to Web Help Desk.